Your guests get instant answers. You get your time back.
You focus on hospitality. Guestr tells the story.
Guests scan a QR code or open a link and get answers about your property, check-in, WiFi, parking, restaurants, and local activities.
Answer guest questions instantly - without the back-and-forth.
No app needed. Based on your property. Simple to set up.
Fewer interruptions during the day. More time in the evening.
Built to improve guest communication and reviews - with answers you control.
Structured information = better guest reviews
When guests get instant, accurate answers in their language, your review scores reflect it.
The review logic
Instant information access
Guests get answers immediately, without waiting for you to respond. This reduces frustration and improves their experience.
Consistent professionalism
Every guest gets the same high-quality, complete information—whether it's your first booking or your hundredth.
Fewer Negative Surprises
When guests have all the information upfront, there are fewer misunderstandings and complaints.
Real guest conversations
This is what your guests experience — no app, no waiting, no messages to you.
See how guests ask and get answers in seconds.
Guests don't need to search through long guides or message you for every small thing. They just ask — and get clear, helpful answers instantly.
"Great communication!" doesn't mean you answered every text quickly. It means guests had the information they needed, when they needed it.
Turn guest questions into repeat direct bookings
Guestr does more than answer guest questions. It also gives hosts a simple, consent-based way to collect guest contact details for future offers and repeat direct bookings.
During the conversation, guests can optionally leave their email or phone number. The assistant still works fully without this.
Instead of losing guests to platforms, you keep a direct relationship with them.
The comprehensive knowledge framework
Most hosts wing it. Professional hosts document everything. Our structure makes it easy.
Managing multiple properties? This changes everything.
When you have 3, 10, or 50 properties, the communication load doesn't just add up — it multiplies. Different amenities, different house rules, different quirks.
Each property gets its own dedicated knowledge base
AI Gap Detection ensures nothing falls through the cracks
Update once, deploy everywhere — or customise per property
Your guests at Property A never get Property B's check-in instructions
Volume pricing available for portfolios of 3+ properties.
It's always under your control
Unlike AI tools that operate as black boxes, Guestr gives you complete editorial authority.
Preview every response
Preview every response before it goes live
Edit anything
Edit anything that doesn't sound like you
Approve new FAQs
Approve new FAQ entries before they're active
Version control
Version control so you can roll back changes
Your property. Your voice. Your rules.
For hosts, Co-hosts, short-term rentals and hospitality
Stop managing chaos. Start running a structured operation.
Join the many independent hosts who've eliminated repetitive guest questions
