Privacy Policy

Introduction

Guestr AS ("Guestr", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use the Guestr platform or visit our website.

Guestr is operated by Guestr AS, a company registered in Norway.

Information We Collect

We may collect the following types of information:

Account Information

When hosts create an account we may collect:

• Name
• Email address
• Telephone number
• Property information
• Account login details

Guest Interactions

When guests interact with the Guestr assistant we may process:

• Questions asked through the interface
• Anonymous usage data
• Technical information such as device type or browser

We do not require guests to create accounts.

How We Use Information

We use collected information to:

• Provide and operate the Guestr platform
• Improve system performance and accuracy
• Respond to customer support requests
• Maintain security and prevent abuse
• Comply with legal obligations

Guest Data

Guests may interact with Guestr when staying at a host's property.

Guest interactions are used solely to:

• Provide answers based on the host's knowledge base
• Improve the functionality of the service
• Ensure system security

Guest data is not sold or used for advertising.

Data Storage

Data may be stored on secure servers operated by trusted infrastructure providers.

We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse.

Third-Party Services

Guestr may use trusted third-party providers to operate the service, including:

• Payment processing providers
• Hosting and infrastructure services
• Analytics tools

These providers only process data necessary to deliver their services.

Cookies

The Guestr website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can control cookie settings through your browser.

Data Retention

Personal data is retained only as long as necessary to operate the service or comply with legal requirements.

Users may request deletion of their data at any time.

Your Rights

Under applicable data protection laws, including GDPR, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain data processing

Requests can be submitted using the contact details below.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, please use our contact form.